New Year..New You…I’m sure I have heard that somewhere before…

(21 /01 /2016)

It’s the start of a new year – HOORAY! I always love the start of the new year – it’s a great opportunity to reflect on what worked, what didn’t, what things you could do better and it’s the perfect time to implement all those brilliant, new ideas that could be the difference between a good year and an awesome year!

If you’re anything like me, you’ll want to jump straight in and get cracking…as I have just done in my bathroom which is now in a half-finished state, although it is usable.  Perhaps, this wasn’t one of my finer moments – in my mind the job was easy, didn’t cost much and could be pulled off in a weekend.  Reality, however, clearly showed that wasn’t the case.

So yes, while the start of the new year is a great time to changes things up, planning, planning and more planning is vital to make sure you get it right.  Yep I know, this is pretty simple advice but sometimes a gentle reminder of the simple things, is the most helpful.  If a renovation of your premises is on the cards, you need to consider just how big the job is – how will it impact on customers?  Will you have to close down for a short period or can it be done “on the weekends”?  Can you do it yourself or do you need tradies?  Don’t forget, good, licensed tradies can be hard to get so you need to factor that in.

Maybe all you want to do is redesign your menu – have you asked your customers what they want?  What impact will changes have on the kitchen and service?  Will these changes require an increase in budget and will they translate to a better profit?  Bringing in an external advisor here could be well worth it.

Perhaps a change in branding is warranted or you want to introduce something quirky into the business – this is where I think it would be useful to bring in an expert or two to figure out what changes are necessary and how long it is likely to take for these changes to have a positive impact.  Customers often don’t like change so you must consider the impact change may have on customer behaviour and also be prepared to weather any initial negativity.

Or maybe, you don’t need to change anything at all!  But taking the time, to review and reflect on your previous business year, talking to customers and bringing in mentors who’ve been there, are all useful and I think, necessary, to ensure you kick off the New Year in the best possible way.

Let me know what you’ve done to start off the New Year – what you’ve learnt from the experience, what you’d do differently and how long it took to implement.  After all, nobody wants a half-finished bathroom for long!!


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